Support

Answers to the common stuff, and a human for everything else.

Common questions

How do I reserve food?

Open the Browse tab, pick a drop, choose how many portions of each meal you want, and tap Reserve. You'll see the pickup window, the address area, and how to pay the cook.

How do I pay?

Directly to the cook — each cook lists what they take (Venmo, Cash App, Zelle, or cash at pickup). Curbside Kitchens never processes payments, so there's nothing to set up in the app.

Can I cancel a reservation?

Yes — open the order under My Orders and tap Cancel order. Your portions go back to the drop for someone else. Please cancel as early as you can; the cook planned groceries around you.

How do I become a cook?

Open the Cook tab and tap "Set up my kitchen." Add your kitchen name and the payment methods you accept, then post your first drop: the menu, prices, portion counts, and a pickup window. Before selling, read our guide to Minnesota's cottage food rules.

I forgot my password

On the login screen, tap "Forgot password?" and we'll email you a reset link. If it doesn't arrive within a few minutes, check spam, then email us.

My community isn't listed

We're starting in Northfield, Minnesota. Want Curbside Kitchens in your neighborhood? Tell us where you are.

How do I delete my account?

Profile tab → Delete account. It's permanent. You can also email us from your account address and we'll do it for you.

Something went wrong with an order

Payment and food questions are between you and your cook — most things resolve with a message at pickup. If someone is misusing the platform (no-shows, misleading listings, harassment), email us and we'll look into it.